Instagram Customer Service Issues

Dear Sir or Madam, I hope this message finds you well. My name is Anastasiia Boiko, and I run the Instagram account anastassia.boiko. Recently, I encountered a troubling situation involving my account. Another account, anastassia.boiko2, was created using my photos to share inappropriate content. Despite my innocence, my original account was unfairly banned. Losing access to my account means losing cherished memories and connections with loved ones. I seek justice in reclaiming what is rightfully mine. Attached, you will find evidence supporting my claim. I kindly ask for your assistance in restoring my Instagram account, which held crucial information: - Anastasiia Boiko - 20.04.[redacted] - [redacted] - +[redacted]01 Your prompt attention to this matter is greatly appreciated. Thank you for your help, and I look forward to a resolution. Best regards, Anastasiia Boiko

A few days ago, I logged into my Instagram account and was shocked to see it had been banned. The account had [redacted] followers, followed [redacted] accounts, only one picture posted (from [redacted] of my friends and me on a boat), no stories, saved stories, or many comments on posts. It used an old phone number (out of my reach now) and had no email linked. Despite my efforts, I can't receive the confirmation code with any phone number I try. Instagram's help center indicates my account is in good standing and hasn't violated any terms. I'm worried about losing years of chat history. I'm lost, and I don't know how to proceed. Can anyone offer assistance?

I am having trouble receiving the verification code emails at my email account [redacted] I believe the issue lies on your end, not mine. I rely on these emails to prove my identity. You mentioned I didn't specify the Instagram account linked to my Facebook, it is Dust Dedaynn. Unfortunately, I do not currently have funds in my debit card or any other means to solve this. I find this situation very unfair and frustrating.

Dear Instagram Team, I am reaching out to bring attention to the ongoing atrocities happening to a population held captive for over 40 years. The acts of violence, including children being harmed, women being abused, and other disturbing crimes, are all directly associated with Khamenei. On behalf of all Iranians, I urge you to remove the account of the self-proclaimed supreme religious leader due to the promotion of violence and other inappropriate content. Taking this action would show that Instagram does not support such behavior and would be a step towards supporting goodness in these challenging times. I want to express gratitude for providing a platform for communication and shedding light on the heinous crimes committed by the mullahs who shamelessly deny their actions. Instagram has the power to uncover lies and I urge your assistance in this matter. Thank you for your consideration. FRI

About a year ago, my account was temporarily blocked, and the recovery code was sent to a number I no longer have access to. In frustration, I created a new account and linked it to my Facebook, even though my old one was also connected. Now, my Facebook and emails are tied to this new account, complicating things. Attempts to retrieve the code from the old SIM linked to the previous account have been unsuccessful as it was given to someone else. The phone line has been inactive for over a year. I urgently need access to my account (eve__ane), but I struggle with the password stored on my old phone. Attempts to reset it send the code to the old number. I now use [redacted] and would like the code sent there. Additionally, trying to log in with Facebook, linked to the new account, proves unfruitful. Your assistance is greatly appreciated.

I am experiencing delays with Instagram's assistance in recovering my personal account. I have submitted multiple videos without any response. The problem arose when I switched to a new device and forgot to transfer the Google Authenticator app. My Instagram handle is @reallyDrea, and my email is [redacted] I am eager to regain access. Despite previous help for the same issue, the 2FA feature is still active. Instagram informs me that the feature cannot be adjusted immediately, leading to frustration. I unintentionally signed out on Friday, 10/20/22, exacerbating the situation. I urge Instagram to resolve these bugs promptly for a smoother user experience.

My Instagram account was hacked on October 11, [redacted], and my email and password were changed. The hacker may have also changed the phone number associated with the account. I am unable to access my account as I forgot the two-factor authentication code and do not have posts with my face to verify my identity. I can still access my phone number and the registered email. You can reach me through my email or phone number to discuss any alternative methods to prove ownership of the account. - Account Name: __emily_wang0221 - Email Address: [redacted] - Phone: iPhone XR - Phone Number: +[redacted]29 - IP Address: New Zealand - Photo Verification: Have friends send photos with my face from our Instagram stories history to the __emily_wang0221 account to verify ownership. Last accessed on October 11 at 8:30 pm (New Zealand time).

I have been experiencing difficulties in posting stories on Instagram for weeks now. Whenever I attempt to upload a story, it gets stuck in the Posting stage for several hours or even days before eventually being marked as "Upload failed." I have attempted various troubleshooting steps to resolve this issue: - Verified my internet connection is stable, as other apps and Instagram itself function properly. - Restarted my phone. - Reinstalled the Instagram app. - Updated the Instagram app. - Left the Instagram beta program and reinstalled the app. - Tried posting stories on the browser, but it was unsuccessful. - Attempted to clone the app, which also did not work. It is worth noting that occasionally, a story might get posted out of a batch, but the inconsistency remains puzzling. Additionally, the app crashed numerous times when trying to report the problem directly. My Instagram handle is @flxrian.j in case this information is needed to assist me.

Dear GetHuman, I am writing to inform you that my sabirdjanovadi account has been blocked due to an unauthorized login attempt from other applications. Unfortunately, I am unable to access my old email address which was linked to my account, making it impossible for me to verify my identity and regain access. I have cherished memories on my sabirdjanovadi account that I have been using for four years. Luckily, I have mentioned my second account, sdillife, on my profile, which is linked to my current email address [redacted], that I can access without any issues. I kindly request you to unblock my sabirdjanovadi account, assuring you of my identity. I appreciate your understanding and prompt attention to this matter. Thank you in advance for your help.

My account is talisha.mlk. It has been temporarily locked. I am unable to confirm my identity as the code can only be sent to my old number, which I no longer have. Could you please send the confirmation code to my new phone number or email? I am willing to provide pictures of my ID or any other necessary verification method, such as a live video call. I just want to regain access to my account. I have sent numerous emails but keep getting redirected to the support page. I am really desperate and frustrated. I have emailed Instagram support multiple times, initially receiving responses, but now there is no reply. I would appreciate it if I could verify my identity, for example, through a video selfie.

Dear Sir/Madam, I am reaching out regarding an issue with my main Instagram account. My username is chlochlo71. Due to an email address problem, I am unable to access my account. There are two messages I am receiving: one indicates that my email is already in use for another account if I try to update it, and the other mentions that certain settings cannot be accessed for a few days if I try to use my second email address. How long should I wait? What should be done? I had previously requested an email change, and since then, I cannot log in. Thank you. Best regards, Chloé PAUCHARD

Hello, I have been facing an issue on Instagram since yesterday evening. The app prompted me to verify my account with a code sent through a text message, but unfortunately, I never received the verification code. Consequently, I am unable to access my Instagram account at the moment. Each time I attempt to retry with my phone number, I am instructed to wait a few minutes before trying again. Despite waiting since last night to retry, I continue to encounter the same message asking me to wait a few minutes before attempting to verify once more. I look forward to your assistance. Thank you.

Hello, I am experiencing an issue with my account. (Your account has been temporarily blocked. We have noticed suspicious activities on your Instagram account and have temporarily blocked it for security reasons. Your account may have been compromised due to entering your password on a website pretending to be Instagram. This is known as a phishing attack. We kindly request that you verify your identity with the following steps to protect your account. Afterward, you can log in again.) Unfortunately, I no longer have access to my old email address, and if possible, I would greatly appreciate it if you could change it for me. Old Email: [redacted] New Email: [redacted] Name: Franziska Pohlmann Date of Birth: 03.09.[redacted] Location: Osterburg I request urgent assistance.

Hola, necesito ayuda para recuperar mi cuenta. No entiendo por qué la están cerrando y me piden cambiar la contraseña constantemente. Esta vez deberían enviar un código a mi teléfono para recuperarla, pero no he recibido el mensaje con el código. ¿Qué debo hacer para recuperar mi cuenta? Gracias.

Hello, Today, on October 31, [redacted], my Instagram account under the username "vic_blm" was suspended. I tried to appeal through Instagram's appeal form, but when I enter my username, a message appears stating that I need to log into my account to verify it's me. However, I have been logged out of my account. Please explain how I can proceed with this appeal? If it can be expedited, you can reach me at: [redacted]. Thank you in advance, Victoire B.

I recently encountered an issue on Instagram where I got logged out and was informed that my account has been disabled for 30 days unless I file an appeal. This account is significant to me as I have had it for 5 years, and it holds cherished messages with a close friend who recently passed away from leukemia. I urgently need access to my account, as it contains sentimental content. I suspect that a picture in my recent post, a month recap featuring a toy gun, might have triggered this action. Please assist me in resolving this matter promptly. Username: poppy_tweddell1

I am having trouble accessing my account due to restrictions that were placed on it. I believe this was a mistake as I have not violated any of the guidelines. It has been two days since my Instagram account was blocked, and I urgently need it reinstated. I unknowingly used a third-party application called InstaFollowers, which I have since removed. I am unable to verify my identity, and despite providing my phone number for a verification code, I did not receive it, and the one that eventually arrived was rejected. I am concerned as I have not received any specific information about what triggered this action. I am hoping to regain access to my account as soon as possible. My Instagram handle is Yoossyy_7, and the email associated with the account is [redacted] My phone number is [redacted], and my birth date is 07-08-[redacted]. Thank you for any assistance you can provide.

I received a notification that my account was blocked for allegedly violating community guidelines. I have not posted recently and was casually browsing. I maintain a private profile with about [redacted] followers, and I am confident I did not breach any rules. I attempted to verify my account through my phone and email then filed a protest. Currently, the app is not functioning properly, preventing me from taking any actions or inputting any information. I suspect my account may have been compromised.

Hello, This morning, when I tried to log into my Instagram account, I was notified that my account had been deleted. I am puzzled by this as I always adhere to the platform's policies and do not share anything that violates the rules. Numerous photos on my account are significant to me, and I would like to retrieve them. I am unsure of the reason behind the deletion of my account. Please help reactivate my account. Thank you in advance. Have a great day, Manon M.

While I was on my Instagram account, I suddenly received a message saying that my account had been deactivated and that I had 30 days to recover it. I did not request for it to be deleted. I followed the steps to recover it by entering my email address, then the code sent, followed by my phone number and the verification code. However, now I am stuck on a black loading page with a spinning circle, and at the bottom, it suggests I log in to another account. I want to regain access to my original account, Emma.31.07.20. What should I do? Please help.