ROBLOX Customer Service Issues

A few months ago, around September, I took a break from Roblox due to personal reasons. When I recently tried to log back in, I discovered that my account had been hacked. The email linked to my account (formerly [redacted]) and my passwords have been changed, making it impossible for me to access my account. My previous username was enkhujin, but it seems that the hacker changed it to Izana. I have all the necessary information and payment receipts. Can someone assist me in recovering my account? Thank you.

While selling my pets on Discord for the game, I encountered a user who offered to trade in a private server. Unfortunately, it turned out to be a scam to steal passwords. The stolen pets in the game were significant, including 11 dark matter galaxy foxes and a blobenstein. Despite contacting Roblox with the username "aresnal_master1," there has been no response. The hacker responsible is identified as "kazukuuuuuuuu." I'm sharing this to raise awareness and seek support in banning the hacker and receiving a refund for the stolen pets.

I was logged out and when I tried to log back in, it wouldn't accept my password. After several attempts to reset it, I received a notification around 10:00 stating that my email had been changed. Although I managed to stop the email change, I still couldn't regain access. Subsequently, a friend informed me that someone was using my account to change avatars and make purchases. When my friend confronted this person, they were unfriended. Eventually, all my friends were removed from my account. I find this situation unjust, especially considering the amount of money we have invested in this game.

Hello, I am reaching out because my Roblox account was recently deleted under unfortunate circumstances. While playing a game on Roblox, I encountered two individuals who continuously harassed and bullied me without cause. Despite my attempts to defend myself, I ultimately resorted to ignoring their behavior. Regrettably, both of them reported me instead, leading to the removal of my account. I had invested real money in purchasing Robux for my now-deleted account, and I am disheartened by the loss of these funds. My username on Roblox was arjetakurve. I am hopeful that there might be a solution to either restore my original account or transfer the Robux balance to a new account. Thank you for your attention to this matter.

While playing Da Hood with my best friend, we encountered a hacker in the game. Upon leaving, I noticed my display name had been changed, and my avatar was dressed like a noob. Feeling anxious, I refreshed the game, only to find myself logged out. Panicking, I tried to stay calm but was then logged out once more. My friend attempted to log in to my account, and we managed to access it briefly before being logged out again. I am desperate to regain access to my account.

About three years ago, I had a conversation with a player on Roblox who attempted to hack my account after we played a game together. Upset by losing in the game, I ended up giving him a fake password. When I tried to log in the following day, I realized my account had been compromised. I am frustrated as a significant portion of the money spent on the account belonged to my mother. This situation may have legal implications, and I am seeking advice and assistance. I would appreciate any help or guidance anyone can offer. Thank you.

I purchased two Roblox gift cards for my daughter. Each card was loaded with $25.00, totaling $50.00 on her account. After attempting to make a purchase, her account balance showed zero. I am concerned as this has happened once before with a previous Roblox gift card. My daughter's username on Roblox is Lena_best202. The gift card numbers are RI-6K8L-ZGQ5-R0NB-BXFQ and RI-PMTB-HQDS-Z842-HHDD.

I purchased a $25 Roblox gift card from Target for my goddaughter as a Christmas present, but unfortunately, she lost it before being able to use it. Her mother suspects it might have been thrown away with the gift wrapping. My goddaughter is determined to search through the trash to find it. I have the Target receipt with the activation number. Is it possible to have a new gift card issued and deactivate the lost one using the information on the receipt?

My account was hacked, deleted, and banned. I am unable to log in but I am eager to regain access. The hacker has uploaded inappropriate photos to my account. I am distressed as I have invested a significant amount of money into this long-standing account. Username: GabrielGreenWolf Moderator Note: Roblox does not permit adult content Violation: Inappropriate Offensive Item: Image/ETa6ZllXsAEMeaq Violation: Adult Content Offensive Item: Image/6106d921e3db2eed43a547cb[redacted]8 I am unsure which image the hacker uploaded to my account. Please assist me in reclaiming my account. Thank you.

Upon attempting to access Roblox to play Bloxburg, I was surprised to find that my account had been terminated. However, the reason provided did not align with my actions. I suspect this may be related to reporting a player for cheating in the Paint n Guess game, where she was collaborating with a friend to cheat. The next day, my account was terminated. I am eager to retrieve my account as it holds sentimental value, having been in my possession for a significant period, in addition to the investment I made in purchasing robux. I kindly request assistance in restoring my account.

This morning, my husband spoke with Apple about charges from our son on Roblox. The representative said our son’s account might be deactivated. I'm reaching out to request that the account stays open. He has been working on Plane Crazy builds for 5 years and stands to lose everything. It's a valuable outlet for him, and we're hopeful it can continue. Could you please provide me with an update? His account username is: @robuxmoneyguya.

I'm having trouble accessing my Robux because I mistakenly redeemed it on an account I can't remember the password for. I attempted to reset the password using my phone number since I didn't have an email associated with that account, but I'm not receiving the verification code. I need assistance either recovering the password for the account with my Robux or transferring the Robux to my primary account.

My daughter's account is under the username CELESTE363644, but she can't remember her password. The system requests a phone number, but she wouldn't know what number she used initially. I tried inputting my cellphone number, but it didn't work. I'm puzzled as to how she created the account at 10 years old without assistance, as filling out the information would have been challenging for her. Please contact me at [redacted] with any assistance.

I believe my account has been compromised and I urgently need assistance in recovering it. I've invested a significant amount of money in this account and would appreciate any help in reclaiming it. I am prepared to provide further evidence of ownership if required. Please contact me promptly so we can resolve this issue swiftly. The email associated with the account is the same one I am contacting you from. My username is logy211 and my email is [redacted]

My account has been compromised, and I urgently need assistance in recovering it. I have invested a significant amount of money in this account. If proof of ownership is required, please reach out via email, and I can provide it promptly. Time is of the essence, and I am eager to regain access to my account. The associated email is identical to the one used for correspondence. The account username is logy211, and the email address linked to it is [redacted] I appreciate any help in resolving this matter swiftly.

Hello, I am reaching out because my son's account was deleted due to disputed charges. He only used a Roblox gift card that I provided him with to purchase Robux. He never used my credit card for any transactions. I would appreciate it if you could reinstate his account. His username is TheVoidIsVeryEpic. Thank you.

I was up at 3 am and decided to check my Robux account balance, only to discover it was showing zero. Suspecting a glitch, I moved to my computer and found out my account had been hacked by a group named Heat Clothing x v1 x v2 x v3 x v4 x v5 x v6. My desired resolution involves retrieving either half of the Robux they acquired from others and a ban on their accounts, or a quarter of their earnings.

I had trouble accessing my Roblox account recently. When I tried logging in, it kept saying my password was incorrect. I believe my account may have been hacked as this issue has occurred multiple times in the past. I am particularly eager to regain access to my account with the username FearlessLion0987. Unfortunately, the account doesn't have any email or phone number linked to it, and the email I used for purchases is no longer active. I would appreciate your prompt assistance with this matter.

Subject: Concern about Certain Players on ROBLOX Dear ROBLOX Staff, I wanted to bring to your attention a pressing issue involving a group of players known as "Slenders and CNP (Copy and Pastes)." They have been engaging in online dating, bullying users without robux, and uploading inappropriate content to the ROBLOX catalog. Many of them wear the "Stitchface" item, which may be a good place to start addressing the problem. I suggest researching them further online to identify and ban those causing trouble. It's essential to note that not all members of this group are problematic, so please proceed with caution in your actions. Feel free to mention my username, DatkidTheChibi, in your communications about this matter. Regards, DatkidTheChibi

While playing Roblox, I had to step away for a couple of hours for a doctor's appointment on my birthday due to feeling unwell. When I returned, I noticed that my halo and 50k diamonds were missing in Royale High, and my rare pets and car were gone in Adopt Me. I have invested more than $[redacted] into these games, and I'm eager to recover my items. I kindly request Roblox's assistance in restoring my lost belongings in-game, or I might need to escalate this issue to a supervisor for further help.