Google Customer Service Issues

Hello there! I am experiencing issues with my Gmail account, [redacted] I had shared this account with a friend for gaming purposes, and now it has been locked and disabled after a sign-in cancellation caused by a network problem. Unfortunately, I cannot access the phone number associated with the account due to personal reasons. Despite this, I do remember the password and the previous password. The recovery email and two-factor authentication are linked to the inaccessible number. This Gmail account is crucial to me, and its inaccessibility is hindering my daily activities. I kindly request assistance in reactivating my account so I can resume using it. Thank you for your help in advance!

I noticed that my website, www.affordablehouse.com, which has been online since March 15, [redacted], has disappeared from mainstream browsers like Google, Firefox, and DuckDuckGo. Although the site can still be viewed through the TOR browser, all the pictures are missing, and only the title is partially displayed. When searching for "The Affordable House" in browsers, only a Chinese result under my domain name shows up. This issue is urgent. For assistance, please reach out to me at [redacted] or [redacted] Thank you, Dave Carnivale.

My Google account, [redacted], was hacked, and I have been logged out of all my devices. The hacker changed the password, recovery phone number, and two-factor authentication. I am locked out and unable to regain access. I can provide specific details about the account to prove my ownership. The previous phone number associated with the account was [redacted], and I created the account in [redacted]. I frequently send emails to myself from my phone and receive emails from Influenster, Linked In, Indeed, and notifications from Instagram account Kenziicrawford. I heavily rely on Google Drive and Google Photos daily, where all my pictures are stored. I am extremely eager to recover my account. Sincerely, Mackenzie Crawford

I recently purchased an LG Stylo5 from Walmart under Walmart Family Mobile for my daughter. When I tried to set up parental controls, Google informed me that another person, supposedly Cassandra Montez, was already controlling the phone. I initiated a factory reset, but my daughter can't remember her password. I've attempted various methods to regain access to her account and phone unsuccessfully. I am reaching out for your assistance in resolving this issue promptly. Thank you for your attention to this matter. Regards, R. Brown

My name is Ivan Castellanos. I have been paying for insurance phone replacement since I purchased the Pixel 4 (5). About a month ago, I claimed a phone replacement due to screen damage. Since then, I have received almost daily emails stating that the claim has been approved, but I never received the link to complete the process within 72 hours. Despite my calls, messages, and chats, I have not seen any progress. I am requesting a refund for the device cost of $[redacted].93 and the 8 months of insurance payments of $7.00 monthly. I hope this matter can be resolved promptly. Sincerely, Ivan Castellanos.

I have been receiving explicit text messages from multiple Gmail accounts, which include pornography. Despite blocking and demanding they stop, the messages persist, sometimes with over 15 people in the group chat. The senders consistently use different Gmail accounts when blocked. Google must have methods to address this. I possess evidence, such as screenshots and a list of the Gmail accounts involved. I have refrained from opening these messages, assuming they may aim to compromise my device security or install malicious software. My current methods like robot call blockers are ineffective against these Gmail messages. Attempting to contact a person at Google to address this issue has been frustrating, as it seems challenging to communicate aside from email. I am seeking a resolution and human interaction to resolve this matter promptly.

I am having trouble accessing my Gmail account. When I try to reset my password using the "forgot my password" option, the recovery process seems to be stuck in a loop. Even after providing the last password I remember, I keep getting redirected back to the password field without being asked any verification questions. Additionally, the verification code is being sent to an old phone number that I no longer have access to, and I am not given an option to update it or access my account through a different method.

I recently tried to access an email address I created for my son and discovered that I no longer have access to it. Someone has taken control of the account, changed all the information, and I cannot access my son's account or manage the associated bills. This occurred within the last week. The email address has been linked to my Note 20 Ultra 5G for months. When I attempted to access the account, it sent the information to a unknown phone number ending in 11, instead of mine. If there is a way to regain access to my son's account, kindly contact me at [redacted].

I have my domain registered with register.com ([redacted]) but I use Gmail for emailing. Everything was working smoothly until recently when my emails started bouncing back, especially from larger companies that seem to have tightened their security. The IT department of one of these companies mentioned that I need to sort out my MX and SPF records because my domain is concealing the Google servers attempting to send my emails. Register.com is willing to assist but requests that I provide the correct records from Google. However, Google has not been cooperative with the information. Can someone advise me on how to obtain the accurate MX and SPF records to update at register.com and resolve this issue promptly?

I have been trying to contact Google Support multiple times without being able to reach a live chat person for assistance with my Google program, which is not operating correctly. I am very concerned that my Google One account is interfering with my normal work in my office. I have attempted online chat help and contacting support but have had no success. The issues with your Google One account are causing significant problems and impacting my business and banking operations. If this is not resolved by July 15, I kindly request a call from you or provide me with a working phone number for assistance. On July 14, between 9:00 am and 12:00 pm central time, please contact me at [redacted]. Otherwise, I will take further actions regarding the software issues. I expect a call on July 16 between 9:00 am and 10:00pm central time to discuss and address these ongoing problems. It is greatly affecting my work and daily computer tasks. Your prompt attention to this matter is appreciated. Thank you.

My son accidentally purchased an app for $[redacted].99 on my phone. Despite contacting support within three days, I was told it was outside the refund policy. After reaching out to the app developer and my bank for a chargeback, my Google Pay account got suspended. I've been asked to provide proof to lift the suspension. I'm in a deadlock, unable to use my Google Play cards. I've tried contacting customer support through chat and email, but I'm stuck in this cycle. I'm eager for a resolution and would appreciate a callback.

About 2-3 weeks ago, my Yahoo account was hacked. I didn't share my password with anyone, but I might have accidentally allowed the password to be saved on a website. The hacker changed my email password, but I managed to recover it and secured my Google account with 2-step verification. Despite this, I keep receiving Google verification codes on my phone when I'm certain it's not me. Since I use the same phone number for several Google accounts, I'm unsure which one is under threat. The latest code I received was at 09:51 and it's G-[redacted]. I was asleep at that time, indicating someone is attempting to log in. Can you assist in identifying the affected account for me? Thank you. Best regards, N.

I am experiencing difficulties accessing my AdMob account, and I cannot find an email address for AdMob support on support.google.com. It is crucial to have a way to contact the AdMob team for assistance. The error message I keep encountering states 'You do not have access to the AdSense account associated with this account,' even though I can confirm that I do have access to the AdSense account linked to my AdMob account, and it is active. I believe there may be an error on your end, or the email associated with the AdMob account does not match. This issue is causing a delay in launching my product, and I urgently need to connect with the AdMob/AdSense team to resolve this matter.

I'm having difficulty accessing my account due to not having access to the old phone number it's linked to. I now have a new phone and number. I've tried updating my contact information on the system, but the verification process is hindering me from making any changes. This has led me in circles as I can't receive a verification code on my old phone number. I'm unable to update my recovery number as well since I'm locked out. My new contact numbers are a Bell Canada landline at [redacted] for voice calls only and a cell number at [redacted] for text verification. Despite entering the correct password, I can't access my account without verification and receive alerts of unauthorized login attempts, even when it's me trying to log in. The situation is quite frustrating, and I really need assistance to regain access to my account. Thank you for your support. - Melissa from Toronto, ON, Canada.

After mistakenly clicking on a phishing link in my Google mail, I immediately closed the tab but have noticed some issues in Google Chrome since then. My main worry is that I might have been targeted with a virus from the phishing attempt. 1) In my Gmail, I am facing loading issues and some emails are not displaying properly. I often need to refresh multiple times to view them. Moreover, the checkboxes, icons, and logos in Gmail are not appearing, making it necessary for me to hover my cursor over buttons like 'report spam' and 'delete' to see them. 2) I usually switch between my multiple Google accounts by selecting the profile icon on the top right, but now I cannot do that. These are the noticeable problems I am experiencing, but I have a general feeling that there might be more issues lurking in Google Chrome after interacting with the phishing link. I am seeking clarification on whether this is a Google bug or a result of a virus from the phishing link I clicked.

I suspect that Google has removed my reviews at the request of a business owner. The way she replied was unprofessional, leading me to write a detailed review of my experience. When I tried to log in from another account to review again, the owner's response was once more unprofessional. I believed showing both the reviews and her responses would benefit potential customers to see how she treats them. I woke up to an email showing my reviews had garnered many views, indicating the business owner had once again responded unprofessionally. Subsequently, I discovered my reviews had been deleted. I disagree with this action as I feel Google should keep these reviews visible to customers to show the true nature of her customer service and not allow her to ignore the purpose of reviews.

Hello, my name is Bernard Lewis. Due to my brain injury, I struggle with reading and writing. Recently, charges have been consistently appearing on my Wells Fargo card without my authorization. I unknowingly signed up for free trials that ended up costing me thousands of dollars. I need assistance to stop these automatic charges linked to my card. I am frustrated and anxious about the situation. Please reach out to me promptly. I am struggling to find contact information and this issue is causing me distress. I am determined to resolve this matter legally if necessary. Please contact me to remove my credit card details from your system. I will provide my card information when needed; there is no need for automatic billing. You can contact me at [redacted]@gmail.com. Your cooperation in addressing this issue is greatly appreciated.

Hello, I am seeking assistance from a supervisor regarding issues with our Google Ads campaign, Robodrone. Despite running ads successfully in the past, we encountered challenges from July 9 to July 15. Our YouTube Channel did not show any changes linked to the video ad. Despite reaching out for help through calls and emails, we received conflicting responses about why our numbers remained unchanged for six days. Clarification on why our YouTube numbers did not reflect the ad's performance is essential. We collaborate closely with Ingrooves Music Group on our songs and videos, but they also couldn't identify the problem. I would appreciate a supervisor or knowledgeable representative contacting me via email this week to schedule a discussion to understand the situation better and ensure our ad metrics are accurate. Thank you for your attention. Velma House - CamRobodrone.

I am frustrated by the constant barrage of pop-up notifications from MacAfee claiming my computer has viruses and pushing me to purchase their antivirus. Despite having my trusted antivirus, Webroot, installed, these notifications persist. I have also tried using the Chrome recommended pop-up blocker, "AdBlock," but it does not effectively stop MacAfee's persistent fake threats and demands for payment. I am demanding that these intrusive and false advertisements be stopped immediately. These ads feel like extortion and I am considering involving the Department of Consumer Affairs if this issue is not resolved promptly. Additionally, I receive these ads through Google notifications from the website "canuto.fun," linked to my Google web hosting service where my domain and emails are hosted.

My Gmail account was hacked on July 13 between 5:22 am - 5:26 am Central Time. I only realized this later that morning. I encountered difficulties accessing my account on my iPhone and iPad but could log in on my laptop. Resetting my password failed as it had been changed during the hack. After attempting account recovery, I received a notification that a request had been made to recover my account. Despite verifying my identity, Google was unable to verify my ownership after 48 hours and did not restore my access. The hacker made several changes to my account, including turning off 2-Step Verification, deleting security questions, changing recovery email and phone number. The hacker's location was traced to Russia. I urgently need my account restored as it is linked to my YouTube channel with a significant subscriber base, and the hacker has set a different recovery email and phone number.