Facebook Customer Service Issues

I am struggling with accessing my Facebook account. I attempted to change my email multiple times, causing issues with verifying my identity through my old phone number. I have not updated my new phone number on Facebook, preventing me from receiving the necessary verification code. I have been sending codes to someone who seemed to be asking for them, without actually logging into my account. I followed the suggested password reset steps, but the system did not update my new password. Consequently, I am locked out of my account. I am Keith Heiberg, and my previous phone number linked to my account was [redacted]. The email address associated with the account is [redacted] I suspect surely angel of hacking my account, the last person I conversed with on chat.

We are currently experiencing delays in reviewing posts and comments as our team is working with reduced capacity due to the impacts of the COVID-19 pandemic. This may result in some accounts not being reviewed promptly. If your posts align with our Community Standards, they will be reinstated for your use on Facebook. However, if any posts or comments are found to violate our standards, your account may be disabled permanently. Please refer to our Community Standards for further information. Thank you and log out from Pritesh N. at Therka.

I disagree with the decision made regarding my account review duration. It typically takes just over a day for the process. My Facebook account has been hacked, and I am hoping to retrieve it under the name K. I serve as the 2nd Vice District Governor of Lions Clubs International District. I accidentally deleted all my profile photos. Can you assist me in recovering them? I am currently blocked on Facebook due to suspected suspicious activity. My account has been with me for a long time, linked to one phone number. My Facebook account has recently been locked, and I need help unlocking it. Unfortunately, my partner, whom I met on Facebook, passed away in a hit-and-run accident. Some of my comments have been flagged for spam. I would like to address this. I need help recovering and unlocking my Facebook account under the email *****@***.com with the password Shubham. The phone number Facebook is trying to use for verification is no longer active. My account, under the name Pawan Kumar, has been hacked. I am unable to access my locked Facebook account, even though the get started option is available. I believe Facebook should implement a new policy.

I recently received alarming emails indicating that someone attempted to access my Facebook account from a new device. I promptly changed my password and logged out from all other devices. However, when I tried to log in again, I encountered a message saying my session had expired. Despite using the new password, I was informed it was the old one. Moreover, I discovered that the hacker had removed my email and phone number, replacing them with unfamiliar ones. This has left me unable to reset my password due to the lack of access to my registered contact details. Given my 12-year history on Facebook, which holds precious memories, I am deeply concerned. I beseech for the account linked to [redacted] to be secured immediately. It is my earnest request to receive a unique verification code via email to regain control of my account.

I am experiencing difficulty with recovering my Facebook account. It repeatedly redirects me to a phone number that is no longer in my possession. I am seeking alternative methods to regain access to my account since I do not have access to the linked phone number anymore. I was in custody from June 30, [redacted], and was released on March 31, [redacted], during which my account was locked. Unfortunately, my phone was stolen while I was away, along with other personal belongings. Several of my accounts have been affected, making it challenging to recover them. Please assist me in recovering my account as it contains significant sentimental photos spanning many years. Your help in this matter would be sincerely appreciated. Thank you and I hope you have a wonderful day.

I recently had my Facebook account disabled for the first time in 20 years, supposedly for community guidelines violations. I am a 52-year-old woman who does not engage in hacking, harassment, bullying, or posting inappropriate content. I am considering getting legal help because I believe this is unfair. I am the one who creates my Facebook accounts due to not having access to old emails or phone numbers and forgetting passwords. Currently, I use a Motorola G and Windows HP, and Facebook is showing my location inaccurately as Lilbourn, MO, Arkansas, and Chicago. Despite Facebook notifying me of unusual activity, I don't understand why my account has been disabled for 30 days without proper communication. This situation is distressing, and I plan to involve a lawyer, local news, and authorities to address this issue promptly.

Ramesh, you recently received a decision on May 3, [redacted], regarding your Facebook account. Typically, it takes a bit over a day for us to assess the information provided. At the moment, your account is not visible to others on the platform, and you are unable to use it. Our team will reevaluate your account, but due to the impact of the COVID-19 pandemic, there may be delays as we have limited staff available for reviews. If your account aligns with our Community Standards, you will regain access to Facebook. However, should it not meet these standards, your account will be permanently disabled, and further appeals will not be possible.

My Facebook, Messenger, and now Instagram accounts have been hacked. I cannot log in as the hacker changed my password and email. I am unable to reset as I don't receive the verification code. Calls are coming in about a program I know nothing about. I have uninstalled the app, but cannot deactivate or delete my accounts. Despite reporting the issue to Facebook, no action has been taken as I remain locked out of my accounts with no access.

I've had a personal Facebook account for around 20 years under the name "Melinda Glasgow Rakoncay." I also had a page for my children's illustrations named "Melinda Glasgow Studios." Recently, I attempted to create a political campaign page called "Melinda for City Commissioner." Due to some confusion, I ended up with a business account named "Melinda for City Commissioner" instead. I then tried to create a regular personal account named "Melinda Rakoncay." However, as I tried to link friends from my original account, issues arose, and the new account was disabled. Despite submitting requested verification photos, I remained locked out. I later learned online that having two personal accounts is not permitted, explaining why I couldn't have a separate one for my campaign. Consequently, I'm now using my original account and the campaign page, but encountering shutdowns when responding to friend requests. I'd appreciate Facebook's assistance in resolving this situation.

On Thursday or Friday morning, around May 5th or 6th, I discovered that my Facebook account had been hacked. Someone named Joshua Christer took it over and changed all the information, but my wife's picture is still there. Facebook notified me of the changes and asked for my ID verification. Despite trying to recover the account using the link provided by FB, I have not been successful. The hacker's email is [redacted], and their phone number is [redacted] [redacted]. My name is Michael Burton, and I am from Pilot Rock, Oregon, but currently overseas in the Philippines. Any help in regaining access to my account would be greatly appreciated. Thank you for your assistance. Michael Burton

My personal/business account was hacked and disabled after 13 years without any issues. I have cherished family photos and vital business information at risk of permanent deletion in 8 days. Despite creating two new accounts, they were also disabled due to multiple accounts. I uploaded my driver's license multiple times to resolve this, but so far, no progress has been made. I urgently need my original account reinstated for my business page, to retrieve photos and reconnect with friends. Additionally, I seek the recovery of my most recent account to rebuild my profile as I've unintentionally bombarded my family and friends with multiple requests from three different pages, causing inconvenience to everyone involved.

Hello Facebook Team, My name is Rohan Samrat Maurya and my personal Facebook account has been disabled. I am a genuine user of this account and it seems that the security system mistakenly disabled it due to a violation of Facebook community standards. I have provided all the necessary identification and information and I kindly request you to review my appeal and reactivate my Facebook account promptly. Thank you.

Hello Facebook Team, I am a genuine user of this account, and the security system mistakenly disabled my personal Facebook account. It was disabled due to a breach of community standards. I have provided all the necessary identification and hope that you will review my appeal promptly to reopen my account. Thank you. My ID: Rohan Samrat Maurya

My sister contacted me today on 5/7/22 to inquire about my Facebook status. I informed her that someone is using my account with a picture of my West Highland Terrier. If I delete my account on Facebook, will it remove the person using it too? I intend to contact HP for assistance as I can't delete the account without being able to sign in due to being blocked. I urge you to investigate who is using my account. Despite sending my driver's license and birth certificate multiple times, my account remains blocked. This issue has occurred repeatedly, and I am worried about losing my progress in the games I play that involve points, energy, and buildings in PP. I had to restart everything in September [redacted] and am slowly rebuilding my points and energy. Please respond to me promptly and identify the individual using my account. I am completely unable to log in to Facebook at this time.

My Facebook profile was hacked recently, leading to inappropriate content being posted and my account being disabled. The hackers have made it difficult for me to recover my account by enabling a code generator that I can't access. They also attempted to use my credit card information through Facebook, resulting in a fraud alert from my credit card company. I have already taken steps to secure my finances by cancelling the credit card. The hackers have taken control of my page and are now running ads on it. I have tried contacting Facebook through email and submitting my ID for verification, but the process is stalled as they continue to ask for a code I don't have. I am feeling very frustrated with the situation and simply want the page to be removed. My name is Bonnie Paxon, and you can find my disabled account with the same name on Facebook.

Hello, my account was deactivated due to nudity and hate speech. Many bans were invalid as they were misunderstood; they are dialect words that were misinterpreted, in my opinion and my lawyer's. He advised me to try to resolve this out of court, or he will intervene. The photos of nudity are not explicit; some are edited and some are even on Amazon. Please unlock my account associated with the email [redacted], or else I will have to involve my lawyer as mentioned. I hope we can reach a resolution. There are pictures of my children, whom I am separated from, and they are important to me. Regards, Akalovic Miro Miroslav.

Hello, on the 19th of April, my Instagram account was hacked. The hacker removed my Bio and added a strange link. They sent messages from my account to my friends and followers promoting a fake giveaway. I promptly changed my password and posted warnings in Italian and English on my stories to alert everyone about the hacking incident. After checking the account logins, I found an unauthorized access from a Xiaomi mobile. Everything seemed fine until three days ago when my account was suddenly deactivated. I have been using this account since [redacted], mainly sharing skiing-related content due to being an alpine skier and Italian/European champion. My profile is crucial as I have sponsors counting on my visibility and I need it for my upcoming race season with the national team. I have always followed Instagram rules and used my account responsibly. Any help would be appreciated. Thank you, Edoardo S.

Nitin, I received a notification on May 7, [redacted], stating there was a disagreement with a decision made regarding my account on Facebook. Typically, the review process takes a little over a day to complete. Currently, my account is not visible to others on the platform, and I am unable to use its features. The next steps involve a further review of my account by Facebook. If it is found to comply with the Community Standards, I will regain access. However, if my account is found to be in violation, it will be permanently disabled without an option to appeal.

I have been locked out of my Facebook Marketplace account. I have had a personal Facebook account for years but only recently started using Marketplace to buy items. This is just the second time I've tried to sell something, in this case, a caravan. After entering a passcode sent to my phone and providing a photo of myself as requested, I received a message saying I'm still blocked. I've requested a review of my account. Can someone explain what mistake I made? I'm genuinely sorry, but I'm not very familiar with Facebook, so I don't know what I did wrong.

My Facebook business verification process has been delayed for 2 weeks. I submitted the required documents on 04-30-[redacted], expecting a review time of 1-5 business days. Strangely, the "documents submitted" time changed to 05-07-[redacted] after the initial period passed. It's crucial to resolve this quickly as Facebook limits ad spending until the business is verified, and I have urgent ads to run for clients. Our business is waiting for Facebook to complete the verification process after submitting all necessary documents.