Facebook Customer Service Issues

I've had my Facebook account for over a decade now under the name Vee Shaddow Man Chase. Unfortunately, I seem to have forgotten my password. In the past, I used to log in using my phone numbers or linked accounts like Instagram, but since I lost a couple of phones, that's no longer an option. I can't access my old Yahoo email to log in either. I really need to regain access to my account as it holds valuable baby photos and other memories I don't want to lose. Is there an alternative way to verify my identity?

I created a Facebook group named Graphics Galore by Kim and later handed it over to a new group of admins. They changed the group name upon my request, but we encountered an issue as we were unable to change the URL. This situation led to the current admins deciding to leave the group and appoint new admins. However, as the group's original creator, I wish to either have the group removed or change the URL to /creativecompliantgraphics since my business is Graphics Galore by Kim. I have been trying to request the group back or have it closed, but the current admins are not responding. Any suggestions on how to proceed would be appreciated.

I am curious why I am only able to use one phone and one Facebook account. Recently, I acquired a new phone, and unfortunately, my Facebook does not seem to function on it. When attempting to log in using my email and password, the system indicates that they do not exist, despite having the correct information in front of me. Furthermore, I am unable to reset my password as it requires my current password, which is not working. I am frustrated with this issue and feel tempted to take serious actions like legal recourse or visiting Facebook headquarters. It is disappointing how Mark mishandled this situation with Facebook.

I reported a fake account that friended me on Facebook. They replied, saying it didn't violate their standards. It's easy to spot a fake account from India using military photos! The account pretending to be Paul Chantler is clearly fake, with Indian friends and inconsistencies in the profile. The photos show a different job location from the profile info. I'm frustrated by these fake military profiles and want them taken down. It's a common issue for many of my female friends.

I'm concerned about a friend's hacked Facebook account. Recently, strange content has been sent from his account, and his name was changed without his knowledge. Additionally, the hacker seems to have removed other associated emails. Even though I requested my email to be on the account for emergencies, it is not listed as an option for password recovery. My friend attempted to access the account using his old password, but he has been locked out.

Hello, I would like to address an issue concerning a fan page we have for a property that has been inactive since [redacted]. The last post on the page from October 24th, [redacted], requested for new admin volunteers. Despite reaching out via comments and direct messages, there has been no response, presumably due to the lack of active admins. My colleague, the content creator, and I are interested in taking over control of this page as admins, as we have a related project currently in development. I am hopeful that this message finds its way to someone who can assist in transferring ownership of the page to us. Thank you, Tyler

I attempted to delete my old cell phone number from my Facebook account but couldn't recall my password, which was needed to complete the removal process. After resetting my password, the two-factor authentication sent a code to my old mobile number, making it challenging to log in. I submitted my driver's license along with the login code approval form on December 16, [redacted]. Despite my efforts, I'm still unable to access my account, and I haven't received any updates or communication from Facebook regarding the issue.

I think there might be an error in your algorithm that led to my advertising access being restricted. To the best of my knowledge, I have not breached any of Facebook's terms of service. My content does not include false information, deceitful claims, profanity, ethnic or racial profiling, malicious site links, or violation of community standards on any of my pages. Can you please review the restriction manually and reinstate my access promptly? Thank you, Joe

I've been blocked by Facebook for 7 days simply for asking "Who got gas?" It's unbelievable! I'm in recovery and haven't used drugs since June 5th. This was a post asking for a ride to an N.A meeting, not about drugs. Please lift the block. Thanks, -Chey Tolsma

I used to have an account with sothebysrealty.com under barbara.jurist. I now work with Douglas Elliman in Riverdale and my new email is barbara.jurist @elliman.com. Could you update my Facebook account with this new email address? My phone number is [redacted]. Thank you. Barbara Jurist, Associate Broker at Douglas Elliman, located at [redacted] Johnson Ave, Riverdale, NY [redacted]. The Sotheby's office on Riverdale Ave is closed.

Hello, I recently received an email regarding the business page for Plasterers Painters Decorators. The email mentioned that the page might not be categorized correctly. I am reaching out to address this issue before the deadline on 28 December to ensure the page is correctly listed as a place for check-ins. I kindly request that a staff member contacts me to discuss this matter in more detail. Looking forward to your response.

I encountered unauthorized activity on my account that I couldn't log out of, and I couldn't recall my password, suspecting it may have been changed. I attempted to reset my password through the lost password/account recovery process, but the reset email was sent to an outdated email address. Following the instructions, I initiated recovery from a new email, received codes from three trusted friends, and was advised that the recovery details were sent to my new email. Despite not receiving the email, I retried the procedure as suggested. However, when I attempted it with a new email address, I received a message stating that I was blocked due to excessive activity. Any guidance on what to do next would be appreciated.

I am having trouble with my login. I am asked to complete a security check by entering a code sent to an old US mobile number that I no longer use. I have been living in Australia for the past two years, and my current mobile number is +[redacted]8. This situation is preventing me from signing in. Any help would be appreciated. Thanks, Jeff P.

I have an iPhone Xs, and I'm having trouble viewing a friend's profile on Facebook. Despite not being blocked or restricted from his account, I can't find him when I search. The weird thing is we were friends before, but now his profile seems to have disappeared. To try and fix it, he unfriended and sent a new friend request, but I never received it, although it shows as pending. Even sending a message in a secret conversation doesn't seem to work. I'm not sure if the issue is on his end or mine. What steps should I take to see his profile and accept his friend request?

I am concerned about false accusations being made against a local police officer on Facebook. It is disheartening to see this slander and bullying on social media, impacting the reputation of our dedicated law enforcement officers. I hope that Facebook administration takes action to address this issue promptly.

My account was hacked, and I am unable to access it. I no longer have contact with my legacy contacts. I do not have the email address [redacted] or the phone number associated. I have lived in various locations such as Richmond, Indiana, Louisville, Kentucky for 15 years, Eureka, Arcata California earlier this year, and currently reside in San Francisco, California. I have been locked out of my account for over a month now.

I made this account to save my game progress in Hogwarts Mystery. I know the rules say all details must be accurate, but I prefer not to share my real name online. I realize I didn't follow the guidelines, but I would correct the information if my account was reinstated. I'm sorry for the mistake, but I need to access my game. It's how I stay in touch with a close friend who also plays. Please, kindly consider my situation.

My Facebook name is Rochell Johnson. I received an email a month ago stating that my account was locked due to hacking concerns. Despite trying all passwords, I am still unable to access my account. I updated my email to [redacted], but Facebook still has my old email, [redacted], which is no longer active. I need assistance with this matter promptly as it is causing me a lot of frustration.

Yesterday morning, I logged into my account as usual with no issues. However, last night when I tried to access my account again, I discovered it was disabled without any explanation. This is affecting my ability to communicate with my friends, work team, and contacts through Facebook Messenger. Furthermore, my PUBG account got disabled as well. I urgently need my account reactivated as it is vital for all my communications with almost everyone I know, my work, and for my PUBG Mobile account.

As the chair of the International Mother's Day Shrine in Grafton, WV, I am facing a dilemma with our Facebook pages. It appears we have two pages, one under the handle @internationalmothersdayshrine and another under @internationalmothersdayfoundation. Currently, I can only manage and update the information on the Foundation page, and not the Shrine page. The Foundation name is no longer in use, and the information on the Shrine page is outdated, with photos and emails going unchecked. It seems that there may be unauthorized changes made, such as adding the name St. Andrews incorrectly. I am seeking assistance on how to identify the current manager of the Shrine page, update its content with info from the Foundation page, and consequently deactivate the Foundation page. This issue is impacting our ability to promote events effectively.