Facebook Customer Service Issues

Twice, I received messages about my posts being blocked on Facebook for violating terms, yet they don't show in my activity log. I've updated security and passwords, but the problem continues. Some people have complained about posts that aren't mine. How can I stop this?

I accidentally gave my Facebook details on a fake website, leading to my account being hacked. The hacker changed the password and violated Facebook guidelines causing my account to be disabled. Although I have successfully changed the password, I couldn't regain access despite providing my Aadhar card and school ID as proof of ownership. I have the email and phone number linked to the account, as well as knowledge of the password. Why am I unable to recover my account?

I'm having trouble creating a Facebook account. Each time I fill in my details, about 10 minutes later, they ask me to verify by sending a picture of my face. Even though I comply every time, they keep deleting my account. I can't find a working email or phone number to contact them. I really want to join Facebook to connect with my family and friends, but it feels like they're rejecting me. I need assistance with creating my account or understanding why it keeps getting deleted. Thank you.

Hello, I have a business where I promote new treatments and prices to keep my clients updated. I have been promoting for the last few years and do so daily. Unfortunately, I have recently been blocked from advertising on group pages where many of my clients come from. This situation is greatly impacting my business as I can no longer reach out to potential clients. My name is Natalie Blythe, and my business Facebook page is Pure Natural Delights. Thank you.

Our page, Hultgren Funeral Home, has been targeted with false and misleading reviews by individuals who have never visited our establishment. Despite flagging them, Facebook has not removed all of these reviews, and we have even received more today. These unwarranted attacks stem from following a court order as mandated by law. We urge for the removal of these reviews to uphold the reputation of our page and our standing in the community.

Last night, I logged into my Facebook without any issues. This morning, I found myself logged out and unable to log back in because it says my password is incorrect. I am confused because I only use a few passwords for my social media accounts. Typically, I log in with my phone number, but now it's also showing as incorrect. I am unable to access my email linked to Facebook to reset the password, and I am feeling stressed as Facebook is linked to a game I play every day. I would greatly appreciate any assistance in regaining access to my account. Thank you.

Someone posted harmful content on my Facebook account after hacking it, and I am unable to log in to address the situation. Despite sending multiple emails and reports, I have not received any help from Facebook. This has greatly impacted my life, and I need assistance to regain access to my account to clarify the situation with my friends. If this issue is not resolved promptly, I will have to seek legal advice.

I am facing harassment on my business page by an acquaintance and her friends, who are making defamatory comments about my business. One person in particular is using multiple fake Facebook accounts, and I am unable to identify them. This individual visits my page excessively, up to 75 times a day. If I could see the names of those viewing my page, I believe this issue could be resolved more easily. Despite reporting this to the police, they have not taken action. I have attempted to make my business page private but have been unsuccessful. I seek assistance to address this situation. Please reach out to me at [redacted] or [redacted] Thank you.

I've been corresponding with Monica Rivas on Facebook for two months. She hails from El Salvador, and I have concerns about her authenticity. Although she presents herself as genuinely in need and truthful about her circumstances, I have doubts. Our relationship has evolved beyond mere assistance, and I have been providing financial support. Before taking any action, such as reporting her to Facebook, I wish to confirm if others are also assisting her financially. I initially believed her to be honest and humble based on her earlier posts, but my doubts have grown. I have already contributed nearly $[redacted] to help her get a work visa. I am seeking advice on how to proceed in this situation.

I have two Facebook accounts. I logged out of my old account and logged into the new one. When I tried to go back to my old account, I couldn't remember the password. The email and phone number associated with the old account are outdated, so I can't receive a code to reset the password. I'm looking for a way to reset the password without access to the old email or phone number, or how to update the email and phone number on the account.

My account is currently disabled on Facebook, and the platform is prompting me to create a new password to regain access. However, I prefer not to change my password. The reason for the account disablement is listed as "Facebook did not recognize the device you logged in from" and deemed it "suspicious." I typically log in from my iPad, the same device I have been using since [redacted]. Although I sometimes receive the same unrecognized device message when logging in from my iPad, my account has never been disabled in the past. I mainly log in from my desktop computer or iPad, as my cell phone is not a smartphone. The unrecognized device message only appears on my iPad, not my desktop. The email address associated with my account is [redacted] For identity verification, my other emails are [redacted] for business and [redacted] for personal use. My home phone is [redacted], and my cell phone is [redacted]. I would appreciate it if my account could be unlocked without changing my login details. I use Facebook to stay connected with my children and grandchildren. Lastly, I am seeking advice on how to prevent this issue from occurring randomly in the future. My internet service is via satellite, as there are no other options in my area. Thank you, Jim Mascia

Recently, I encountered an issue with my Facebook account. Following a hacking incident two weeks ago, I promptly changed my password. However, today I faced difficulties logging in and was subsequently locked out. Facebook requested a verification code from three friends to regain access. After changing my password and entering the codes, I was instructed to click on a link sent to my email for login. Unfortunately, I am currently unable to receive emails or text messages for verification. I appreciate any assistance with resolving this matter. Thank you.

I am having trouble accessing my business account on Facebook. I am being prompted for some security checks that I don't quite comprehend. The message states, "You can't use Facebook at the moment. We're currently reviewing your submission. We're always looking out for the security of our community, so until then, you won't be able to use Facebook." I have been unable to log in for some time now, and I have an ad promotion running on my business page. Please respond to me on Facebook.

I am facing issues logging into my business account on Facebook. I am being prompted with security checks that I do not fully comprehend. The message displayed states, "You can't use Facebook at the moment. We're currently reviewing your submission. We're always looking out for the security of our community, so until then, you won't be able to use Facebook." I have been unable to access my account for some time now, and I have an active ad promotion running on my business page. Kindly advise me on how to proceed. Thank you.

I am quite frustrated. I've been attempting to create a new account with your company for 2 to 3 weeks. Every account I create requests identity verification upon first login. I use your app to stay in touch with important contacts, and I am truly upset by this poor customer service. Kindly assist me in retrieving my most recent account using the email I have supplied. Thank you.

I manage a small Facebook page for a non-profit organization. I recently posted a video that now requires some editing. I am looking for a way to edit the post by removing the video and uploading an edited version while keeping the original post and its shares and views. It seems that I am unable to remove a video from a post without deleting the post entirely. I don't want to lose the credibility gained from the post being shared and viewed. Can anyone provide guidance on how to achieve this without losing the existing engagement?

I created a new Facebook account recently because I was unable to access my old one. I uploaded a profile picture, and Facebook placed my account under review before disabling it. The picture I uploaded was just a normal one of my face. I suspect that the account was disabled because I may have another account active. I followed the steps in the help center and even submitted a photo of my ID, but my account remains disabled. I'm unsure of the next steps to take.

I was in the process of setting up my son's music page and created a new profile for him. When I added my phone number as I am his manager, it requested a picture of him to verify his profile, and then locked me out, stating it is currently reviewing my submission. I received a notification on Facebook asking if my number is correct. I am confused about what is happening. How can I resolve this issue? I really need to promote his upcoming show.

I am trying to access my Facebook account but I can't log into my email associated with it because it's an old email address. The phone numbers linked to my account are also outdated. I need help to regain access to my account. Is there another way I can change my email and reset the password? I have been attempting this for a few days now, and I am the rightful owner of the account. Please assist me in resolving this issue.

I bought the Ultra Fast Keto Boost product that was advertised on Facebook. When my doctor advised against using it, I returned the product as instructed by the company for a refund. They initially promised a credit, but now they are refusing due to a recent policy change. I think it's important for others to be cautious as the company does not seem to stand behind their product. I have also informed Amazon about this issue.